F.A.Q.

Since introducing Tiwtterfountain, we have received a number of questions regarding the use of Twitterfountain. Below you will find answers to the most common/important ones.

No answer to your question? Contact us!

What settings can I use? Watch this video!

Take four minutes to get comfortable with all the possibilities that Twitterfountain has to offer and create your own optimized version and include it in your site!

I try to embed Twitterfountain in my Wordpress blog, but it does not show up!

If you are using a wordpress.com-blog, we’re very sorry. Because of the security-settings on wordpress.com, our flash-file is stripped from its necessary tags and will not function. More here.

We have contacted the nice folks of Wordpress about this issue, and they tell us: “The best recommendation we can make is that you release a plugin or widget that can be used for WordPress.org. If that becomes popular and is requested a lot for inclusion into WordPress.com, then we will consider it.”

So, that’s what we’ll do. As soon as our official plug-in/widget is available, it will turn up here and on the Wordpress.org-site. You can find the offical plug-in here. Now you go and take it from there!

The tweets fly by too quickly/too slow

Try adjusting the settings of the Twitterfountain to find a speed that matches your preferences

I cannot read the tweets, the font is too smal

Try adjusting the settings of the Twitterfountain to find a font size that matches your preferences

Comment Pages

There are 27 Comments to "F.A.Q."

  • Wendy Piersall says:
    02/02/2009 at 19:42

    Hi TwitterFountain people,

    Is there a way that you can customize this plugin based on location or language? The header text in the widget is Dutch, which wont’ work for our mostly-US based site. :)

    Thanks!

  • admin says:
    02/02/2009 at 23:11

    Hi Wendy, that’s as plain and as useful a comment we could expect ;-) Please enter it in our Uservoice Feedback (the tab on the right side of the page) so other users can vote on its priority!

  • Nansepansje says:
    04/02/2009 at 12:32

    Hi twitterfountain people,

    You did a great job on the twitterfountain. Just one question, is it possible that I can edit somewhere in the code the message scale instead of having to change it every time manually in the options dialogue?

  • admin says:
    04/02/2009 at 15:58

    Hi Nansjepanse, please submit your request through the UserVoice-tab, so other users can set its priority!

  • Toshi Tsubo says:
    16/04/2009 at 05:25

    I sent the following some days ago. Will you please acknowledge if you have received my inquiry? Hope you fix the problem in using the Japanese Kanji characters in the Twitterfountain. Thanks. Toshi Tsubo

    —

    Hi, I think the Twitterfountain is very cool!!
    I’m going to use it in my website to pop up my Twitter updates and have tried a test. There’s one problem. I am using the Japanese language in my updates. You know, the Japanese characters consists of “Kana” and “Kanji”, the former of which is Japan origin and the latter of which is china origin. The problem is that all of “Kanji” characters are removed before an update appears on the Twitterfountain screen. I guess that the server that generates the Flash movie doesn’t have the “Kanji” character sets. I hope you support the full set of the Japanese characters very soon. Thanks. Toshi Tsubo

  • Lykle says:
    16/04/2009 at 10:57

    Hi Toshi, yes, we did respond to your comment. Check out the page with your original comment: http://www.twitterfountain.nl/contact/

  • Stephen says:
    22/11/2009 at 02:02

    I am getting the twitter tweets through ok, but my Flickr photos aren’t coming through??? any help would be much appreciated.

  • admin says:
    22/11/2009 at 22:24

    @stephen Are the foto’s in Flickr viewable by all, or restricted? We only show publicly viewable photo’s.

  • jeff says:
    26/01/2010 at 23:07

    Is it possible to have a twitter fountain that will also accept a basic sms? Thanks

  • admin says:
    27/01/2010 at 08:19

    @Jeff: unfortunately, no. We’d love to get that working, but it currently is not the highest priority on our list. Please submit your idea to our Uservoice-list, so other people can vote for it too!

  • Stephen says:
    09/02/2010 at 23:48

    How do I set a static background image. It looks like the option is greyed out

  • admin says:
    10/02/2010 at 08:18

    @Stephen, you have to type in the url for the background image, we currently do not support cut&paste in that settings window

  • Stephen says:
    10/02/2010 at 17:55

    I tried to cut and paste the URL of a photo but it doesn’t appear in the background. The background option seems to be greyed out.

  • hardreggaecafe says:
    12/03/2010 at 03:41

    Hi

    I’m trying to put Japanese tweet on Twitter Fountain.
    But it fail.
    Could you tell me how to fix it?

  • admin says:
    12/03/2010 at 08:22

    @hardreggaecafe The regular Twitterfountain does not support Kanji, so it will not show Japanese tweets properly. But, if you go over to twitterfountain.jp, we have a twitterfountain that does support Kanji!!!

  • hardreggaecafe says:
    16/03/2010 at 02:20

    Sorry for late reply.
    I’m so grad to hear that.

    I really appreciate it.

    I’m sure I’ll spread ‘twitter fountain jp’.

    Thank you so much!!

  • infotec says:
    07/04/2010 at 21:17

    my twitter fountain is only pulling the tweets that were tagged today and yesterday. why aren’t older tagged tweets showing up? they are all tagged with the same hashtag, but only the newest ones are showing up on my fountain.

  • admin says:
    08/04/2010 at 10:54

    @infotec The Twitterfountain only picks up the latest tweets, we currently do not support a longer history. Please add a request for that feature to our Feedback-tab, or:in our support-forum.

  • hardreggaecafe says:
    11/04/2010 at 14:27

    Hello

    Concerning ‘Twitterfountain.jp’, it doesn’t work Image’s ’search keyword’ in settings.

    I entered Flicker’s keyword, yet twitterfountain didn’t pick up photo by the keywords.

    Could you look into this matter?

    Thanks

  • admin says:
    12/04/2010 at 09:13

    @hardreggaecafe What search keyword did you use? Are the photo’s you are trying to display publicly visible in flickr?

  • aly says:
    17/04/2010 at 12:02

    twitterfountain is one of my favorite things on the internet! I love you guys!

    If I go to a site running twitterfountain and post the url of our background image, it works fine. However when I have pasted our background URL into the html code into our wordpress site, everything works except for the background image which does not show up.

    Any ideas?
    Aly

  • admin says:
    19/04/2010 at 09:20

    @Aly Have you tried adding the url to the fountain on our site, and then copy/pasting the embed-code into your site? If that fails, please submit the bug to our support page: support.twitterfountain.com

  • hardreggaecafe says:
    19/04/2010 at 15:26

    Sorry for late reply.

    I used the search by flickr.
    Suppose I search ‘test’ on flickr, I try to set twitter fountain’s config, Image’s ’search keyword’.
    These are not same result. Twitter fountain picks up different images from Flickr search.

    Could you check it up?

    Thank you.

  • Barbera says:
    20/05/2010 at 18:34

    Hi,

    It seems that there is a limit of 5 pictures in the background, is that correct? And another question; how long will a tweet be seen on the fountain (since you say you have no history).
    Thx!
    Barbera

  • Eerk says:
    25/05/2010 at 16:31

    You can check the result by going to flickr or picasa (without being logged in!) and then searching with the same keyword you use in the twitterfountain. If you find more than 5 pics, they should also show up in Twitterfountain.
    Your other question: the twitter search result gets refreshed at least every minute. Only the 20 most recent tweets will show up. We’re working on getting the most recent tweets a bit more varied, for example by showing the 50 most recent tweets.

  • jonathan says:
    18/06/2010 at 18:14

    Hi love twitter fountain but I have one small issue. The background image works fine when I am creating my settings but if I save the code to my site the background doesn’t show

  • admin says:
    21/06/2010 at 09:34

    @Jonathan thanks for your comment. Please post your bug via the feedback-tab and we’ll try to find a resolution as soon as possible.

Write a Comment

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>